Overview:

The system administrator is responsible for maintaining the organization’s IT infrastructure, ensuring optimal performance, security, and availability of systems and networks. This role involves installing, upgrading, and monitoring software and hardware, resolving technical issues, and managing the IT environment to support the organization’s needs. 

Role & responsibilities 

• Managing and maintaining the office network infrastructure. 
• Configuring routers, switches, firewalls, and other network devices. 
• Monitoring network performance and troubleshooting issues. 
• Installing, configuring, and maintaining servers (physical and virtual).
• Managing server operating systems and software applications. 
• Monitoring server performance and ensuring hardware reliability. 
• Providing technical support to office staff for hardware and software issues.
• Troubleshooting IT-related problems and providing guidance on resolutions.
• Assisting with software installations, updates, and upgrades. 
• Implementing and managing data backup solutions. 
• Testing backup systems regularly and ensuring data integrity.
• Developing and maintaining disaster recovery plans. 
• Enforcing security measures to protect IT systems and data. 
• Configuring firewalls, antivirus software, and intrusion detection systems. 
• Managing software licenses, updates, and patches. 
• Procuring, maintaining, and disposing of hardware inventory.
• Ensuring compliance with licensing agreements and system requirements. 
• Managing email servers and communication platforms. 
• Configuring email accounts and troubleshooting email issues.
• Ensuring reliable communication systems for office staff.
• Developing and enforcing IT policies and procedures. 
• Monitoring the office’s CCTV cameras.